YOURDOLL ORDER PROCESS & TIMELINE

Find out your love doll and customize it with the options listed when you scroll down on the doll page. We’ve set the default options, but they don’t necessarily match the options in the image. You should double-check the configurations and click “Add to Cart” at the bottom of the options page.

If you are new to the world of sex dolls, you can read our sex doll beginner’s guide.

Find out your love doll and customize it with the options listed when you scroll down on the doll page. We’ve set the default options, but they don’t necessarily match the options in the image. You should double-check the configurations and click “Add to Cart” at the bottom of the options page.

If you are new to the world of sex dolls, you can read our sex doll beginner’s guide.

You will receive an email with all the order details. Please check all details and shipping information. If you would like to modify your order (customized orders only), please contact us within 12 hours.

**If you do not receive our order confirmation, please check your spam folder and make sure your mailbox does not block us ([email protected]).

It usually takes 3-5 weeks to make a doll. But depending on the brand and material, it may take less or longer. In some cases, we can expedite production for you as needed. **Production time may be delayed during the holiday (The New Year Holiday, Christmas Day, The National Day, The Chinese Spring Festival, etc).

If you choose in-stock dolls, there is no production process because all the dolls are already stored in our warehouse. We will ship the dolls for you within 2-5 business days.

Please contact us for an estimated time.

We will send you the factory photos of the doll taken by the factory by email. Please confirm that all the details look correct. Please keep us informed if there are any discrepancies and we will make changes before the doll is packed or shipped. If you are unable to receive any mail from us, please contact us via Live Chat.

We do not provide factory shipment photos for our in-stock dolls as they are already packaged and stored in our warehouse. Retrieving them for photography purposes can be a complex process and may damage the packaging of the doll. If you would like to see actual photos of the doll, please check out our ready doll image page or request the factory shipment photos for dolls with the same configuration after placing an order.